We have a satisfaction guarantee here at Sneaker Enterprise.
If you are not satisfied with your shoes, you can contact us at (909)477-9895 or firstname.lastname@example.org to notify us you would like to return your shoes. We will provide you with a full refund in exchange for the shoes.
Our pre-order system guarantees you a pair of a specific shoe that has yet to release. You can pay now and we will ship it out to you at no cost when the shoe releases. We keep our customers updated throughout the entire pre-order process. Our pre-order system is made for our clients to seamlessly guarantee and own future Air Jordan releases.
If you place a pre-order with us, your order will ship out on the day the shoe releases. The date of release for each shoe is listed on the product page and in the product description. Once your order has shipped, you will receive it within 1-3 business days.
If you are still unsure about when your shoe will be shipped, please contact us by phone at (909)477-9895 or by email at email@example.com and we will give you an exact date.
We have been involved with the sneaker industry for 7 years and have great experience in securing pairs on a release to release basis. If you place a pre-order with us, your order will be fulfilled. You will receive your shoes without any troubles.
There is no significant advantage or difference between the Buy Now and Pre-Order button listed on the product page. The Buy Now button takes you directly to checkout while the Pre-Order button adds the item to your cart.
The shoe will still ship out on the day of release regardless of which button you click before purchasing.
If you are still confused about how our pre-orders work, please contact us at (909)477-9895 for immediate assistance.
As soon as you place an order with us you will receive an order confirmation confirming your pre-order. We will email you multiple updates about your pre-order as you wait for the shoes to release. It is important for us to keep our customers updated throughout the entire pre-order process.
If you have not received an order confirmation for your purchase, contact us at (909)477-9895 and we will have it resent.
If they have not been worn, all shoes can be returned within 120 days from the date of purchase. The customer is responsible for the cost of return shipping. Please email firstname.lastname@example.org to begin the return process.
If they have not been worn, all shoes can be exchanged within 120 days from the date of purchase. The customer is responsible for the cost of exchange shipping to Sneaker Enterprise. Sneaker Enterprise is responsible for the exchange cost back to the customer. Please email email@example.com to begin the exchange process.
All orders are shipped within 3-5 business days from the date of the purchase unless it is a pre-order. Pre-orders will ship on the day the shoe releases. This date is stated in the product description.
We have a secure integrated checkout with Visa and Mastercard available to all of our customers. We have partnered with and accept all major card brands including Visa, Mastercard, American Express, Discover, and Apple Pay. Your purchase is protected through your bank.
If you have an issue with your order, instead of charging back with your bank, we advise all customers to contact us at (909)477-9895 as we can provide an immediate resolution for any issue you may have. Your satisfaction and peace of mind is our priority.
PayPal does not support the resale of sneakers and makes it very difficult for business like Sneaker Enterprise to sell shoes of another brand in volume on a daily basis. If you are still concerned about our checkout process, you can contact us at (909)477-9895 and we'd be happy to speak to you.