Return and Exchange Policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If the return is through no fault of our own, we impose a 10% restocking fee as well as the subsequent shipping fees. Please email info@sneakerenterprise.com to begin the return process.

 

Exchanges

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange. To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please email info@sneakerenterprise.com to begin the return process.